General Details

At Alpha Automation, we offer an immediate dispatch service which means your order will typically be dispatched same business day providing payment is made before 10 AM, this excludes all public holidays, long weekends, Christmas and Easter break.

If an item is not available it will always be marked as out of stock and you will be unable to purchase this is to ease confusion or frustrations in the order process.

If you wish to place a backorder this can always be arranged by sending an email to sales@alphaautomation.com.au.

We use common carriers such as Australia Post, Hunter Express, Allied Express, TNT, Aramex (formerly Fastway) and couriers please, or any other appropriate carrier based on the size of goods and the delivery destinations.

Expected delivery times range from within one business day up to a week but at times can take longer due to the demand on freight handlers and couriers services. We do our utmost to reduce the waiting time as much as possible using our immediate dispatch system.

General Delivery Times

VIC/NSW: 1-3 Business Days

SA/TAS: 3-5 Business Days

QLD: 3-7 Business Days

WA/NT: 5-10 Business Days

 

Bulky Items

Bulky items courier pricing includes delivery to the nominated address curbside, unless specified a commercial property or otherwise the charged fees are based on domestic hand unload scenario requiring the recipient or a nominated party to assist the driver. Hiab delivery (crane) is also available at an additional cost to the recipient.

Local Door to Door Deliveries

Local door to door deliveries pricing includes delivery to the nominated address curbside. Larger items require and assisted hand unload requiring the recipient or a nominated party to assist the driver.